Housekeeping Team Leader
About the Company
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Comprising of 339 guest rooms, suites and luxury apartments, The Langham, Gold Coast and The Jewel Residences managed by Langham has ushered in a new era of sophistication to Australia’s playground. Located on the absolute beachfront, The Langham, Gold Coast brings together modern amenities and rooms, a resort atmosphere, world-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.
We now have an exciting opportunity for an experienced, hands-on and detail orientated Housekeeping Team Leader to join us and support our friendly and hard-working Housekeeping Team to deliver exceptional quality and service and maintain our luxury experience for our guests.
Key Responsibilities
As Housekeeping Team Leader, you are responsible for coordinating and supporting the Housekeeping Supervisor with the activities of select housekeeping staff and inspecting their work on a daily basis to ensure guest rooms are ready and clean in a timely fashion.
The Housekeeping Team Leader creates an experience for our hotel guests by offering them a clean, safe, comfortable room and delivering bespoke, courteous and timely service to ensure the highest of expectations are met.
Qualifications & Skills
Our Housekeeping Team Leader will be a true quality expert – passionate about quality in all forms, from the product to the service, team and delivery! To be successful in the role you will have been in the same or similar position/s at a luxury hotel and proven experience leading teams to meet a level of high performance across cleanliness, productivity and operational commitments.
Other key attributes we are looking for include:
- Passion for service excellence and providing superior hospitality;
- Luxury Hotel experience is highly desirable;
- Excellent interpersonal and communication skills;
- Ability to work under pressure and good problem-solving skills
- Australian work rights
Live fully with Langham
The Langham Hotels & Resorts offers current and future colleagues:
- Benchmarked and competitive remuneration
- Excellent Training opportunities and career progression
- Complimentary meals & laundry
- 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
- A vast array of benefits and recognition incentives!
